Lost in Heaven Francesca

Quick Shipping and Professional Packaging

Because of our long-standing relationship with UPS FedEx DHL as well as other top international carriers, we are able to provide a range of shipping options. Our warehouse staff is extremely skilled and will package your goods in accordance to our precise and exact specifications. Your goods will undergo an extensive inspection and be properly packaged prior to being sent out. Every day we ship thousands of packages to customers across many countries. This shows our commitment to being the largest retailer on the internet. These warehouses are in Europe as much as they are in the USA.

Orders that contain more than 1 item are given processing time for each item.

Before shipping before shipping, we'll inspect thoroughly the items you have ordered. The majority of orders are shipped within 48 hours. The delivery time will be between 3-7 days.

Returns

The stock is constantly changing and cannot be fully controlled by us due to the involvement of multiple different parties, such as the factory and our warehouse. Therefore, the actual inventory could alter at any time. Please be aware that it is possible for your order to run out of stock even after you have made the order.

Our policy is valid for 30 days. Unfortunately, if the 30 days have elapsed since you purchased your item, we will not be able to offer you a return or exchange.

You are able to return a product when it's unopened and in the same condition as the day you received it. It should also be returned in its original packaging.